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PRIVACY POLICY

1. Introduction

This privacy policy informs you how Pumpkin Bee (Mélisande NOEL) collects and processes your personal data when you browse https://pumpkinbee.fr and use our services (waitlist, contact forms). We commit to handling your data in compliance with the EU General Data Protection Regulation (GDPR) and applicable international data privacy laws.

2. Data Controller

The data controller responsible for processing your information is:

Mélisande NOEL – DPO
51100 Reims, France
Email: contact@melisande-noel.fr

3. Data Collected & Children’s Privacy

Pumpkin Bee adheres to the principle of data minimization, collecting only strictly necessary data. We do not collect sensitive data or knowingly collect personal information from children under the age of 16.

We process the following data:

  • Waitlist & Newsletters: First Name, Last Name, Email address. Used to inform you about the launch of our experiences and services.
  • Contact Requests: First Name, Last Name, Email address, and any information voluntarily submitted in the “Message” field.
  • Site Operation & Security: Connection logs, IP address, device, and browser characteristics.

4. Data Sharing, Hosting & US State Compliance

Pumpkin Bee does not sell, rent, or trade your personal data to third parties for monetary or other valuable consideration under any privacy laws (including the California Consumer Privacy Act / CCPA).

Your data is processed solely by us and our trusted technical service providers (e.g., Brevo for email communications, OVH for web hosting). All service providers are bound by strict confidentiality obligations.

International Transfers: Your data is hosted within the European Union. If you access our site from outside the EU, you acknowledge that your information will be transferred to and processed in the EU under European privacy standards.

5. Data Retention Periods

Your data is kept only as long as necessary to fulfill the purposes for which it was collected:

  • Waitlist / Marketing: Retained until you unsubscribe (an unsubscribe link is provided in every email) or for a maximum of 3 years from your last contact.
  • Contact Requests / Business Inquiries: Retained for the duration of the pre-contractual or contractual relationship, and up to 3 years after the last commercial contact.

6. Your Privacy Rights

Under European and international privacy regulations, you hold the following rights:

  • Right to access, rectify, or erase your personal data (“right to be forgotten”).
  • Right to withdraw consent at any time.
  • Right to restrict or object to data processing.
  • Right to data portability.

To exercise any of these rights, contact Mélisande NOEL at contact@melisande-noel.fr. Proof of identity will only be requested in cases of reasonable doubt regarding the applicant’s identity.

If you believe your rights are not being respected after contacting us, you may lodge a complaint with the French Data Protection Authority (CNIL) at https://www.cnil.fr or your local regulatory authority.

7. Cookies & Tracking

Our website currently uses only essential technical cookies necessary for site security and functionality. These trackers do not require prior consent. Should we implement analytics or interactive saved features in the future, this policy will be updated and your consent requested via an explicit banner.

8. Governing Law and Jurisdiction

This Privacy Policy is governed by French and European law. Any dispute relating to its interpretation or execution falls under the jurisdiction of the competent courts of Reims, France.

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